1-800-GOT-JUNK? Customer Reviews
1800-GOT-JUNK? is dedicated to providing an exceptional customer experience to every customer we serve. Our customers have an opportunity to tell us what they think of their experience after every job and then give us an "experience score" out of 10. Our company wide experience score rivals that of Apple and Google. It truly is just not junk to us!
“Brendan turned up exactly on time, was professional and courteous and quickly assessed and quoted the job. After accepting the quote he had everything loaded and was on his way within 10 minutes. Exceptional service.I would recommend & use them again. Thanks! ”
“Excellent service from the two young guys. They worked hard and made a real difference by getting rid of a lot of junk! Would definately recommend and get them back when needed!”
“I have been cleaning out my mother's unit as she is now in residential care. It's been time consuming and quite exhausting so any easy/efficient/quick options were what I needed. This fitted the bill completely. I was not looking forward to ringing around to find someone suitable so being able to book online sold me. The very prompt phone call advising of likely arrival time (and meeting that time). Cleaning up the space after removing the rubbish was unexpected and very much appreciated. I'd also exhausted all my re-use/recycle options so to find a company with this ethos was icing on the cake.”
“My family and I have now used 1800GOTJUNK on 4 different properties and each time they turned up on time; they were professional, efficient, good humoured ( all that hard work and not a single complaint ), and they did an absolutely fabulous job. I was more and more impressed every time. The cost was decided up-front. If they stumbled across something that might have been of value, they asked first before disposing of it. I would recommend them anytine, and have done !”
“Very professional and excellent customer service”
“Rob & Simon were fantastic! They were fast & efficient, friendly & professional.
The garage & yard haven't looked this good for a long time & we didn't have to lift a finger! If they're all as good as Rob & Simon you're on a winner! Thanks Guys!”
“I experienced friendly, efficient customer service from the time of making my phone booking through to the young men who collected my junk.They were polite, arrived on time and loaded the truck quickly. What a fantastic service and business model. It saved my husband & I a lot of time & effort. Well worth the cost.Will use this service again.”
“I appraise the boys for the dedication & help in organising my junk nothing was a trouble to them.
Once again your organisation is so fantastic I will recommend it to my friends & collegues
Regards
Debbie Uren ”
“The team was quick, pleasant and lovely!”
“The service was fantastic - they arrived on time and efficiently moved everything that needed to go. The price was reasonable and the guys were very friendly. I was very impressed with their professionalism. Thank you so much for a fuss free service!”
“To me the whole service was just brilliant and I would have no hesitation in recommending it to any of my friends.They always kept me informed of what was going on and what time they would arrive so I was not left wondering if I had been remembered or not.They were very courteous and cleaned up afterwards.10 out 10 from me.”
“Friendly, professional young man well dressed who was prepared to have a friendly discussion. Well dressed expected to see a grubbily dressed person but was presently surprised. Pricing met with my expectations Thank you to John for a job well done perhaps I may offer him a job!!”
“Great customer service.”
“The two guys that came, were friendly and very helpful.The garage was cleaned in 30 minutes - excellent. I will be using 1800 got junk again.”
“Worked very hard to remove junk and were courteous, professional and communicative. Now my home and yard look tidy with minimal effort on my part. Good one guys! Dorothy :)”


Australia