Frequently Asked Questions

Here are the answers to some of our customers' most frequently asked questions. If you can't find the answer you're looking for, please feel free to contact us.

Who is 1800-GOT-JUNK?
What can you take away?
Are you licensed & insured to do this kind of work?
Why can't you give me an exact price before you arrive?
When should I book an appointment?
Why are appointments booked in two-hour timeslots?
Can you do the job for me if I am not onsite?
I really need this job done but it can only be after hours. Can you do that?
What do you do with the rubbish?
Why can't you take hazardous materials?
Can you move my stuff from one location to another?
Why do you charge for your services?
What equipment does your truck team come with?
Why would I use your service rather than a dumpster?
How big are your trucks?