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1800-GOT-JUNK? Australia Locations
Is 1800-GOT-JUNK? free?
1800-GOT-JUNK? is a paid service that offers full-service rubbish removal. That means that everything is included in the price; picking up items from wherever they’re located, loading the items into the truck, sweeping up the area when we’re done, and any…
What is a no-obligation onsite estimate?
We want to make sure we give you an accurate price. Since we price based on how much space your items take up in the truck, we need to see your items in person before we can give you a final price. Once our friendly team arrives onsite, they’ll take a…
How does 1800-GOT-JUNK? charge for junk removal?
We price based on how much space your items take up in the back of our truck, broken down into ⅛, ¼, ½, ¾ of a truckload, all the way up to a full truckload. Our trucks hold the equivalent of seven pickup trucks. There is a minimum charge for our teams…
Can I get an exact price before you arrive?
No, we can’t give you an exact price over the phone. Since we typically price based on how much space your items take up in the truck, we need to see the items in person before we can give you an exact price. For some single item removals, we can give you…
What methods of payment do you accept?
We accept cash and major credit cards, and some locations have additional payment options. Payment is only processed once the job is complete.
When should I expect you to arrive?
On the day of your appointment with us, our friendly team members will give you a call 15-30 minutes before the start of your two hour appointment window. They’ll let you know what time they plan to arrive and confirm any other details about your…
How do I cancel or change my appointment?
You can always change or cancel your appointment at any time. Just call us at 1800-468-586 and we'll be happy to help you make any changes for you.
Can you remove my items if I’m not onsite?
It depends on where you’re located. Some of our franchises are able to get the job done even if you aren't home, as long as the items are easily accessible and the team can take payment over the phone. However, some locations do require you to be at home…
Do you offer a No Contact Rubbish Removal service?
Yes! We are happy to provide our customers with No Contact Rubbish Removal. This allows us to remove items without direct contact to ensure the comfort and safety of our customers and our teams. Learn more here.
What items can 1800-GOT-JUNK? remove?
The items we most often help people get rid of are mattresses, couches, other types of furniture, and electronics. We can take pretty much anything that two people can lift and load, as long as it's not toxic or hazardous. We can remove your items from…
What items does 1800-GOT-JUNK? not accept?
The list of unaccepted items varies across locations, as we need to adhere to local regulations in each area we service. Generally, we aren’t able to take anything toxic or hazardous, and are also unable to take car or truck chassis. Here are a few items…
Does 1800-GOT-JUNK? remove paint?
Some locations can take paint, while others aren’t able to accept it. This is due to differences in local regulations in every location. For those that can take paint, please note that they often require the paint to be fully dried before they can remove…
Can you remove large and bulky items?
Absolutely! We take big items all the time. As long as it can be lifted and loaded into the truck by two people, we'll be happy to take it away for you!
What does 1800-GOT-JUNK? do with all the rubbish they remove?
Our goal is always to be as environmentally responsible as possible, while being sure to follow local regulations. We do our best to keep items out of the landfill by recycling and donating as much as we can.
Do you service my region/location?
While we don't quite service the entire map, we cover almost every greater metropolitan area across the US, Canada, and Australia. To see if we’re in your neighbourhood, you can start a booking by entering your postcode here.
What are your hours of operation?
It varies across our locations, but many of our franchises work both weekends and weekdays. Our call centre is open 6:00 a.m. to 10:00 p.m. AEDT, 365 days a year, and you can always book online to find an appointment time that works for you.
Are you licensed and insured?
Yes, we're fully licensed and insured! We have insurance covering damages to both persons and property for every single booking.
Frequently Asked Questions (FAQs)
Here are the answers to some of our customers' most frequently asked questions. If you can't find the answer you're looking for, please feel free to contact us.
Brisbane Scrap Metal Disposal And Recycling Service
Scrap metal can be found in almost anything. From thin copper wiring in broken appliances to large beams left over from construction sites. Metal is a life necessity and is used in many items we use on a daily basis, from feeding electricity to our homes…
Rubbish we recycle
Our rubbish removal teams are able to recycle many items including the ones listed below: Green Waste / Biomass Yard trimmings, trees, branches, grass, trunks, shrubbery and brush Household Items Food…
Environmental FAQ
Find answers to questions our customers ask most when we remove their junk. Contact us if your question isn’t listed. What happens to my rubbish once you haul it away? We try to keep junk out of the local tip when we can. We do this through a variety of…